Highlights from the TMNet Streamyx User Group Meeting

I am glad there is actually a whole group of people complaining about tmnet and their crap. but i don't think you guys should just talk about tmnet's uselessness. we should try and find a better ISP.. i heard Wi Max is a better choice of internet speed. anyone here knows about WiMax? or P1 i think.. im not sure im only 16

The abuse extends to everything - including billing. I got a "normal" reminder phone call that my bill was overdue. warm and nice, no mention of line being cut. I paid on-line within 10 minutues and received e-mail confirmation from my bank. TM did not update the system and 4 days later, they cut my line, without any notice. When I called them and gave payment details, they said it will take up to 24 hours to re-open my line. This is slower than the Malaysian government agencies like the JPJ, Immigration or even police. Payments are updated on the spot, and summons black-listing cleared, road tax and passport issued etc.

All, always keep complaining to the Multimedia Commission. Say that TM is abusing its dominant market position. These complaints are auditable and will help other ISPs to make thier case for more licences. Don'y just blog about this. Lets try to send 1million complaints. That will help competition as the Commission will have to break the monolpoly/dominance. Believe in Change!

Make complain to SKMM
This website http://aduan.skmm.gov.my/

If i have an option, I will not using streamyx. Very lousy. Pay RM99 for 1 MB but the speed slow like turtle. I think the price should be RM10 or less. Someone should help us as the internet user to stop this kind of monopolism. I hope P1Wmax can expand faster. Hopefully they can feel the hardship of strong competition. Surely i will not using streamyx if i found more better ISP than this

Malaysia BOLEH? sadly TMNet is shitty. Boleh Blah maybe?......

not much diff before and after the p2p shaping, international mmo still lags. They just resell the extra bandwidth that they got from the throttling and that just blows! QUIT SELLING WHAT YOU DON'T HAVE!!

NOMATTER HOW U LOOK INTO THIS MATTER. NOBODY CARE WAT IS HERE. TM PPL NEVER CARES UR LINE GOOD OR NOT. ALL THEY CARE IS THE POCKET IS FILLED WITH OUR HARD EARN MONEY.

One year since original post and things only got worse, traffic shaping to the max, no new faster lines to the rest of the world, etc, etc. While the world moves onto ADSL2/24mbit and fiber, Malaysia is literally lagging behind with cripples 1-4mbit lines and 100's of whining users, with TN doing nothing at all, and why should they people only seem to complain and still give their money. Where i come from people would stop paying fees until problems are solved, maybe even take it courts. TM uses excuses of "heavy" users that d/l 100GB a month, I used to download over 300GB a month on my ADSL2 line back in Holland and i *never* had any complaints form my isp, unlimited broadband should be unlimited, not crippled by traffic shaping. Also torrent is used for a LOT of legal things such as distrebuting Unix distro's and updates for games and such. Also there is www.legaltorrents.com and many more like it. As long as TM nets customers eat up the excuses and keep paying their monthly fees, nothing will ever change, google on it and you will see people are complaining since 2005 and almost 3 years later things only got worse. See: http://en.wikipedia.org/wiki/TM_Net#Criticism for more on these issues.

i m not those "f**K!!streamyx" people, i do understand technical things well. i work in 1 company which managing few cybercafe in KL, i m incharge of all the technical things included internet lines. i wont blame them anything when i having trouble with my connectivities BUT AT LEAST when i called up to make my report to them.. i m really glad that i dont have to wait for 30-40mins each call. cant they manage the work more faster?? tmnet 1300-88-9515 no money pay staff salary?? today 6pm 18-10-2007 all my cybercafe disconnect or having big trouble on internet connection. i m holding 7 adsl and 3 xdsl account username in information. they expecting me to sit on the phone and call this 1300-88-9515 which is this reaspone "doo~ dooo~ doo~" i cant even get to talk with them!! i tot it was my phone line problem.. i use my hand phone and called up my frens to help me call "1300-88-9515" can we cant make it. even when i can get thru them. i really got no choice and have to made 20mins talk every conversation each adsl account 1 by 1!!!!

i cant remember i wasted how much time on them!!

other then what i experince abv.. i got a real joke here.. try surf at this website "http://www.netmyne.com.my/server_host/network.asp" actually 1 day i m looking for to have a server co-locate service from them so i can manage my server nearer, but somehow did u guys notice that the top banner on this website "customer interaction center 1300-88-9515", when i call up this number regarding the server co-locate services package in information.. u wont believe when when i said "NO ONE IN THAT 1300-88-9515 THAT I CALLED CAN ANSWER YOUR QUESTION" and u must be curious what i ask? i ask this below

them: hi may i help u and bla bla bla
me: hi, i need to know the netmyne server so-locate services package *note: in the website did not state the pricing, and thats y i called up"
them: what is your streamyx username sir? *i m asking netmyne packages, what do i need to giv them my streamyx username??
me: miss, i m a not a streamyx user and i wants to have a netmyne packages.. could u tell me more on the package?
them: uh...but i have to know your streamyx username 1st.. anyway r u infront of your computer screen?
me: =.= *what respone should i gave??

after that i manage to make them understand whats is my needs and they said "no one in this floor knows the netmyne packages information" then i ask.. pls do gave me any sales desk number and they tell me to call "100" to get it. i call "100" and they tell me i should go tmpoint. at the end that 1300-88-9515 cant help u anything on netmyne. and at the means.. if anyone in future needs netmyne information.. forget bout phone call, no one will know what u need.. we all have to go back to the stone age.. walk to the store =.=''

Malaysia BOLEH!!

Tmnet, Please do something to improve your service. Your customer is working hard to pay for your service so should you be working hard to give all your customer a good broadband.

Hi, I am a streamyx subscriber for 1 year already. Overall, I am not satisfy with the speed and performance. Tmnet should limit P2P connections. Besides that, Streamying video from websites outside malaysia is also slow. Why should it be call Internet? I thing just call streamyx as intranet because it's fast in malaysia but turtle outside.
BTW, I've just join Redesign Malaysia and hope to see more improvement or have other ISP to give us good Broadband.

Thanks but I ain't TMsupport... they should be able to help if you signed up for one of their services. Unfortunately due to several reasons which I will not go into - the usergroup did not take off...

Hi
I have signed up for the Tmnet online guard for the past 8 months. Due to virus and re-formating of the PC, I was not able to find the speed up icon. I surt the Tmnet and was also not able to find the installer for the speed up. i am not so familiar and could you assist me. I also forgotten my id and password.
Regards and thanks.

I'm having an internet account and they'll charge me for extra downloading. Is there any way to download whatever I want without letting the internet service providers to know so that they can't charge me for downloading

after 3 months of having my torrent at 15% (and believe me, there ARE enough seeds) i risked my short term memory and joined multiple forums and groups. i even learn the JAPANESE and KOREAN LANGUAGE for god's sake. the things i'd do for direct download links... and you know what? although i sometimes get the rare 0.2MB dl speed (which calls for a celebration) i'd get disconnected merely a few hours after that. upon reconnecting, my dl speed is 200-400 bps.
i don't visit pornsites, i don't download random programmes, i don't use storage medias that don't belong to me, and my pc is CLEAN.
so i ask a rhetorical question. why? WHY? why do you tease me like this, TM? all i'm asking for is a raw japanese video. because of you, i don't even need subtitles anymore and you can't even consider that as a good news.
drama ends. curtain falls. off to mourn.

oh yea forgot to mention, im staying at cyberjaya....shitzometer seems to be showing WOW the speeds they promised but other than their shitzometer, every other locally hosted website takes as long as my grandma to walk from the washroom door to the bedroom

Streamyx is shitz, beginning of this year it was alright and after calling NUMEROUS (everyday for 2 weeks) they were finally able to locate some socket problem w my particular line but NO what's worse is that i had to pay someone to come look at my line and GUESS WHAT?! there's nothing wrong with it lol. Piece of sh**.
I'm already seeking out alternatives...i dont mind paying more for something which actually prooves to provide better speeds. The bluehyppo can go ram a wall and pretend to say they're upgrading their sh** but all they're doing is for face value when "behind the scenes" they're just lazing away pretending to care about what all of us here say. ^^ sh**myx

ARRGHH!!!!! i am a world of warcraft user playing taiwan server. i would like to comment about the line since the earthquake.its benn about 5 months since the earthquake and what is tmnet doing?cant the thing be fix up? i have been facing all kinds of problerm especially high latency and disconnection from tmnet line.this doesnt mean that before the earthquake "these" problerms doest occur i am sad to say that it stillT.T but after the major earthquake, seems like its impossible to continue the game. Other than gaming, watching news or surfing the net troughout asia website is really pissing me off. So, i hope tmnet will solve this problerm as soon as possible. ^^

P.S: the 400ms ping is average of 10 pings each day over 1 week (7 days) and totaly base on my line. And ive heard worst from ppl around my place (sj)

*Deleted - No racial attacks here please - the rest of your comment is OK* - admin

And to the internet users, stop blaming p2p pls. About a week after the p2p blocking and BEFORE the earthquake, streamyx still sux. And now after the p2p blocking and after the earthquake streamyx is worst. With the repair keep getting push back i wonder when streamyx will be stable again. Cause with pings over 400 to even local sites like bharian.com.my, any mmo, downloads, p2p is absuletly out of the question.

hah, of cuz i know about the earthquake, come on, i play games everyday sure got ppl talk about it all da time. any gamer who dont know that happened is a poor noob. maybe i shouldnt put the word 'these days'. make u misunderstand it pula. cuz usually i play at the laggy hours, just recently i try to go on low peak hours and out of no where it worked -_- . i wanted to mention that streamyx shouldnt blame much on the earthquake cuz they are almost like this b4 it. but u all might not understand, cuz i cant play wow propely since july, SINCE JULY! what kind of earthquake happened that time?

and streamyx is blocking and limited speed especially p2p users. yeah i know, cuz they used up too much bandwidth, right? what about my mmo? they use so much everyday tat tmnet limit mine too? where i only play 4-5hrs or less a day. no p2p programs at all. i dont download anything, nothing, no p2p programs at all. i just want a normal speed so i can play my game, and keep my mouth shut.

so whats my problem here? is tat i really used too much bandwidth that streamyx limit me? i never have good speed since july, is it pay back time to serve from july until forever for the speed i've used for the past few years? :P

or just plain bad luck?

sad u know when ur dad pays rm88 everymonth but u go to cc play instead cuz there no lag, plus waste money there.

good for u to understand everything. maybe u p2p users can wait when ur download speed is 1kbps... at least u just leave it and slowly it will finish in the end. but i cant >.

haha very interesting post ava, i cant stop laughing already!!

im sure u mean "these days" refer to nowdays right? oh by the way didnt you know that there a major earthquake in taiwan that has damage INTERNET connection in Asia? didnt know? hmmm still wondering why u get that kind of speed? *sigh* go read the news urself i didnt has time to explain it to you,

and ava, i didnt has stress about dloading or about my internet speed because i UNDERSTAND perfectly what the meaning of SPEED, P2P, LEECHER, SEEDER, PORT FORWARDING, FTP, LIMITED BANDWIDTH DOWNLOAD ,PEAK HOUR, SPYWARE, ADWARE, KEYLOGGER, MMORPG, and no my house didnt near Telekom Exchange, in fact it nearly 5KM away but still i have good speed, wonder why? maybe because im not an ignorant brat like you! HAHA

Long post below, grab some chips and drinks before starting :P

im playing world of warcraft, on alliance side... and in a pvp server, means when u see a horde or the horde sees u, u both can choose to kill each other. Well, before july 2006... the speed was always around 500ms, or max 700ms but still can play perfectly. When I see a horde enemy, I tried to kill it or it tried to kill me, IF I died... the first thing that comes out of my mouth is F**K THAT F**KING HORDE!!! But now... with speed 1000ms to 3000ms... when yhe horde killed me... I'll say F**K STREAMYX! F**KING GILA SIAL! F**K! x9999999999

Each time I when I log in these days, at times from 8:30am-2am, it will be freaking lag and slow like ur grandma playing blindfolded. And from 2am onwards until 8am+, I get speed as 500ms =) heaven speed! praise all gods and lords from all religion in this world! You can see me dancing cha cha in front of my pc when i get this kind of speed! I actually sleep at 6pm and wake up at 2am everyday to play my WoW, with BC out already, hell yeah this is going to last quite some time.

So, if the internet can go at normal speed during 'off-peak' hours... doesnt that means tmnet is WAAAAYYYY OVEEERRR LOOOAADDD or reached its limit but isn't doing anything YET? yeah, I know there are plans for the future, but they are just plans which action has not been done YET. And dont you think they should think of a solution before reaching their limit?

i bet this next thing might has happened to u ugys. everywhere also full with this stupid steamyx booth with people keep on approaching me and u to ask us to subscribe. sometimes im so pissed off that i really want to sound at them "THIS F**KING BROADSHIT IS OVERLOADED WITH LAGS! SO STFU!" but these poor workers just makan gaji... and they have no power to make the top top people to do something, so no point of saying it and all i can do is smile politely and say, "i've subscribed it =)"

I mean come on, I play rm88 a month, you also pay rm88 a month, my friends pay rm88 a month and everyone pays rm88 a month and rumour says they earned rm500million, dun come out with a cheap excuse for us especially the one i cannot stand the most, blaming the p2p users. I myself not an avid user, I support original =) and internet for me is more to mmorpg games only or college assignments. But a piece of advice, with ur cds and dvd that expensive, u think everyone in malaysia is so rich or can rasuah few 'Ks without getting caught? we dont have benz like you, lower the prices of it or they'll continue to flood the internet with their downloads.

so... DO SOMETHING! MAKE STUPID BIG ANNOUNCEMENT LIKE 1BILLION FUND FOR EXPANSION at the star/nst/or whatever newspaper! if u want, u can go international by making a guinness record for LARGEST, BIGGEST/MOST EXPENSIVE INTERNET UPGRADE! Dont u like to waste money like this with ur stupid grinning face at all mags/papers front page?? u guys might as well pocket some money along the way! This plan will give both of us smiles by the end of the day, maybe except for hordes because they are getting their asses pawned in return

So... DO SOMETHING GODDAMMIT! ur plan to upgrade from 17gb to 21gb... has it been done? well I dont know honestly, but if no, what excuse are u giving this time? ur grandma house in johor flooded and u go back n help? Sorry for flood victims, I dont mean to bring u out for this =(

oh yea, for PaladinKiller, the way u talked makes me wanna exchange places with u, u have good speed, everyone wants it. well, maybe u live next to the Telekom's Exchange, i dont know. and ur 100gb downloads, what you dont know is, if u were in our places and ur internet starts to have problem with lags and downloads at 1kb per sec? u waited for a day... then a week... then a month... and ur downloads (etc:anime) even one set is not completed yet, wont that leave u botak because of ur stress or each time u pull ur hair in fustration because of that 1kb speed. we all here are fustrated. dam pissed off. we didnt get what we paid. and the company is blaming p2p user(you) who downloads(you) so much(you) that slows(you) the internet(you)... why are u still supporting their back?

and how come some people get good connections everytime, maybe a day or two in a month but how come? their house near to the Telekom's Exchange thingy? if thats the problem... why dont they plant this Telekom's Exchange everywhere since its so useless that it can support 5km only?

aw well... i guess im done here... its almost 4pm... got to eat... bath... watch tv then sleep soon =)

b4 i go, maxis is giving out 30days free trail for their broadband. go their website n see see la, wont rugi. if u r lucky, maybe ur place for coverage for their service, my area dun have... *sob sob*

but im moving in jun! and that place for coverage! I'll beg my dad day n nite to ask him to switch if people say its good. if its so dam good and dad wont change? i go khawin lari with a guy who will... LOL! JK! CIAO!

well those explains are surface
i bet once they finished the talk , they'll go back to sleep and forget about it.and again they like blaming us subscriber for everything ... i'm pissed , malaysian are pissed

OK, oledi done with them, now with TimeDotCom. Ciao.

Hmm¦do you think there is any possibility to gather thousands of Streamyx users to pull the plug on Streamyx? I wish to see such a day¦because it's like a light at the end of the tunnel to me.

Their support sucks, no intergration, no process, no Service Level, no urgency, no matter what you do¦.you'll get NO, WE CAN HELP YOU. Streamyx¦.way to GO man¦.DOWN THE DRAIN.

I read with interest the conversation between palladin killer and others. Can't really understand all the tecnical stuff there.

I just one of the many normal consumer who is still experiencing streamyx connection problem. In fact, recently my streamyx was completely down for several days for twice this month and all TMNet done was to blame my phone line and other electical appliances.

I have no idea whatsoever is firmware upgrade. Should all the streamyx users know about this? But I do know that many have subscribe to broadband service that doesn't work.

Now the question is, when TMNet rolled out its broadband services, was it for the general public or only with people with IT knowledge ?
However palladin killer does have some good suggestion. I believe it will benefit all the streamyx users if it brought to TMNet attention.

Kepada "fuckstreamyxntelekom",

Kalau ya bengang sangat dengan telekom, janganlah maki orang lain yang tulis dalam forum ni. Aku pun Melayu jugak, tapi bukan pekerja telekom. Nak kata aku puas hati sangat servis telekom ni tak lah. Tapi aku cuma sokong PaladinKiller sebab apa yang dia tulis ada banyak betulnya. Sebenarnya perkara yang berkaitan dengan "internet" ni... sebelum kita nak cakap, kita perlu tahu perkara teknikal dahulu. Contohnya, kalau internet slow banyak sebabnya: line telefon dlm rumah tak ada mutu, virus & spyware dlm pc kita dan mungkin juga setting kita tak betul.

Kalau payah sangat orang teknikal dari telekom datang bantu (memang kia patut marah) tapi janganlah berfikiran pendek dapatkan pandangan orang lain contohnya dari kawan2 yang faham teknikal.

""taip england macam sial¦ cium buntut telekom pulak tu¦ nampak sangat pekerja telekom¦ cis! pantat koranglar¦ streamyx punya speed dah sah macam sial¦""

another hypocrite, if you dont like streamyx that much, why dont you stop using it? since it bring you so much misery anyway. i think you better off not using streamyx mate, this technology is far beyond your grasp of understanding :P. surely you can live without internet are you not?

simple advice, if you cant figured what "broadband" internet really is why dont you stop using it, those monthly payment can be use for something else, something more "useful" haha~~

taip england macam sial... cium buntut telekom pulak tu... nampak sangat pekerja telekom... cis! pantat koranglar... streamyx punya speed dah sah macam sial...

Thanks a lot Paladin. I did visit that site before I posted my message here. In fact, I did it before I went to the real Aztech site to download its so called latest firmware for the Aztech DSL305E (... and spoiled my modem). Before, I didn't bother downloading the guide from the site you suggested to me because it says the firmware is just for a dead modem and for DSL305EU.

Now, I think I should try what you've suggested. Thanks a lot Paladin for your help. Can we be friends, so we can change ideas?

thanks TMNet 512K,

at last someone who agreed with me, it's mean alot to me you know.

about your problem why not visit this link, similiar problem like you, dead modem, use their guide, maybe you can revive your modem back.
http://www.dslreports.com/forum/remark,9313684~mod...

I think what Paladin wrote here are correct many times. It seems like Paladin is a very knowledgeable person (not from stone age as some of you might think).

I agreed with him regarding Adware and Spyware. Those two types of program are really trouble maker. For those of you who experience poor internet access, can try first check for the present of malware and virus in your computer using several utilities such as Avast, Spybot, Norton Antivirus etc. Who knows? It might help.

Anyway, I also agree with those of you who get internet connection problems. Maybe it happens in the area where they are so many internet users. I may be lucky because I stay in Kapar, Klang. I think not many people here are using broadband.

I just bought a new Aztech DSL600EW. So far no problem. I am able to download at a speed up to 62KB/s (Kilo Bytes not kilo bits. 1 byte = 8 bits) using download accelarator plus. My old Aztech DSL305E supplied by TMNET always disconnected for no reason. And it happened that when I try to upgrade the old firmware (21.2.6) to the new one from Aztech website, it just went dead. I mean the DSL light won't blink anymore.

Maybe Paladin can help me to revive this modem again. Any idea Paladin?

Aki,

okay aki, i need to ask you this, did you use the modem that Tmnet gave or you buy it yourself?. If you're using modem supplied by TmNet you need to get it firmware upgraded, Aztech modem usually has problem maintaining connection. I dont suffer blinking dsl because i got my modem firmware upgraded when first they sent it to me. regarding to connect and disconnect and inability to browse my guess is you has been assigned to bad IP. if you call CS they'll ask you to shutdown your modem for 5min and then try to reconnect. you can do it yourself actually, use 192.168.1.1 in your Internet explorer to acess modem control, fill in your username and password and try connect using there, if you got IP 60.xxx.xxx.100++ then that is a bad Ip, disconnect and try connecting again. i got that problem also usually when weekend or during public holiday.

btw, tmnet are improving their service, just wait lah, all will be in good measures, why dont you have faith in your own country arr? dont compare it to Singtel or something.

Anti-Nut.

okay to be fair, can i ask which method of download you use that gave you 3K, direct download or using p2p? if P2P , your torrent maybe dont have enough seeder to feed to you or maybe it got so many leecher. and for direct download may i ask which server you're downloading, better still gave me the address and also what time you usually download.

yes complain may lead to improvement but better still before we start complaining why dont we do our own troubleshoot, it's not that hard actually. trust me.

paladin killer,
u wanna know wut?
a computer that has jsut reformatted and its clean and the TMnuts techinician came and do the internet conenction fo me,ok his done,and he show me its connected,and check teh speeed wif speedometer,ok i paid RM88 to get 1mb and i get back 5/10,infront of the techiniaican face,he said this is a normal situation,u wont get the usual speed,nvm,i tolerated.

k,txh next day,evevry 1-2 hours i got disconenctd once (DSL) light blinking,i check the speed,omg wtf,
100 kbps sometimes,56k speed sometimes,upload rate gone up to 700kbps sometimes(wtf??),and download rate gone down to 5 kbps sometimes (AINT KIDDIN !!)
i connect to teh internet and i cant browse the web,and while playing games half way,i got disconnected,oh god danm it,this sucks !! i called them,and all the stupid trouble shooting they gave me is useless,paladin killer,dun be so sure of ur opinion,u r not one of the unlucky victimes like me.
(Do u ever suffer DSL Light of modem blinks in random times? maybe in 30min blink once and u got disconnected,maybe in 1 hour or maybe non stop disconnect,u never know how suck streamyx is)

Paladinkiller,

I had bought a new & Clean pc with all the antivirus /spyware last 3 months. my P2P is great by then. yes, im not expecting 64K for 24/7, at least an average 30K is good to feed me since im not hardcore user.

Yes indeed i use ZoneAlarm as u said. But after november until now......all i have is less than 3K...u think that is fair???

BTW, i had spend RM150 for rewiring too. still nothing happen. That is b4 i found out that TMnet is throttling bandwith , MYSELF....

Today i found out this side and seems like ur BACKing up TMnet alot........just like a GOD to u.

Well u know. if u approved them too much, they won't improve themselves.

Complains may lead to improvement. i think this is all we, the end user want.

What i suggest is Tmnet should :

Inform the media about their problem and recovery strategy rather than letting end-user dig out themselves.

For their problem, they should ask end-user to bear with them, as a rewards..maybe a refund or increase of bandwith/speed in futures.

For our problem, such as copper line / modem, they should listen to our needs rather than beating the bushes, u know what i mean, when im pointing to their CS.

I can't stop ppl whining at tmnet, yet i can't stop ppl backing up tmnet. its just don too harsh on everybody.

""If Phone line wiring is old, it should be part of the TM support procedures to check and replace. We do pay for fixed line rental as well.""

certainly james, but we need to report if not how come they know? i make a report once, i was in kelantan, maybe here people are more hardworking and decent :), just once and it cost me RM30 to replace new wiring and now my connection is like a breeze

Thank you TMNet!
p/s : im not working at TMnet, just trying to educate people awareness about certain factor in causing problems with connection.

P/s: and i apologizes for my harsh word before. forgive me

Zach,
i was saying the truth, TMnet is by far the best broadband provider here, i didnt has difficulties at all, yes sometimes it's disconnect without reason, but that was easy fix, open your modem panel using internet browser and has it reboot, wait for a while and reconnect, walla your connection return. And to say you're not getting the connection you're paying is just plain stupid and ignorant, even with 2Mb connection , IF i say IF the server you're downloading has limited a connection to just 100Kbps then your download wont go to 300Kbps. see for yourself, lot's of people using broadband now, Hosting downloaded files need to constraint the connection so that other people will has access to the files also. it's not TmNet problem damn it!

and mate, i has downloaded at least 100GiG torrent since i use my TmNet streamyx. LOL!

TmNet should educate people how to use internet lor, since lot of us a ignorant brat who think if we pay for 512kb then we deserve 64KB without failing! LOL. lot's of factor involve mate when you're talking about connection :P.

if TmNet upgraded it's bandwith also still people like you will whining because you didnt know what "the internet" is LOL. go learn something make, make yourself usefull, visit foreign forum like dslspeed or something, ask them, learn from them how to treat spyware!

aki
problem like that usually originating from spyware and adware, if you're experiencing much faster upload than download definitely your computer has been infected. try using software such as zone alarm to help remove it. I dont think it's got to do with TMnet connection, try follow my suggestion first.

I found this site and well...its like what it says..streamyx is providing a poor cnnections.

oh god help me,i m suffering from disconnections and unusual connection speed 1/10 of download speed and 10/10 of upload speed...
100kbps downlaod rate 600-700 kbps uplaod rate...i was like wth??
i called streamyx upon asking for assistance but seems like the technical department is always busy and i cant reach them,i had send alot of letters about this issue but the replies are all the same,sad streamyx...

I really have to say, Paladin is a moron, or maybe even a retard. You're in the wrong site to post on your preaching towards the 'al-mighty' corrupt and sh*tty company called "TMnet/Telekom".

I for one am feeling like getting not what i have paid for, tmnut the daylight robbers, always cause problems, nonstop.

And Paladin, since u hate p2p so much, i bet u just use your internet for chatting/surfing porn/reading emails, grats to your underused 2mbit, more bandwitdh for the rest us. Thanks.

@PaladinKiller

Great your internet connection has no problems, so why are you here? What is this holier than thou crap? I think your a zealot of TM_NUT... must be, else there is no explanation for your eagerness to defend them. Saying pron is the source of spy ware and problems is typical TM_Nut propaganda. I'm not as cheap as you, free porn.. I pay for mine :P

TM_Nut has a problem... read the link below :-

http://www.jeffooi.com/2006/11/streamyx_crisis_tm_...

You can check out SingTel prices here...
tinyurl.com/ylbaq3

There are the technology implemented without the exact $ support..too many level to go through... result : end with not perfect structure...i hope you all know what i mean..

[deleted] up people! it's you who having problem mates, not me :P, bwahaha my 2Mb Streamyx is like a breeze, i guess you guys need to get lesson how to handle computer and internet oii since all you do is whining when something happen! haha stone age? bwahaha, im a stone age man with GOOD INTERNET CONNECTION! haha! check the damn wiring damn it and also always scan your [deleted] computer for spyware, and constraint yourself from visiting free porn sites, it's where all this problem started! [deleted]‚  up people! [deleted] ! bwahaha

James: Paladin, you can express your opinions, but no expletives allowed here. Once again, we are glad that your connections are not experiencing issues. That is not however the reality for the rest of us, and remains an issue that needs to be resolved.

ps. If Phone line wiring is old, it should be part of the TM support procedures to check and replace. We do pay for fixed line rental as well.

Guys, I just want to say. PaladinKiller, since you like OLD TECHNOLOGIES, continue live your STONE AGE ERA.

@PaladinKiller.

So what if your a programmer? I'm also a programmer by training... I am also technical support for PC hardware.

If you read the comments, here you would realize most who commented are not run of the mill users. They are in the know. While we cannot fully discount the fact that phone wiring might cause a problem, but the symptoms are not consistent with line deterioration.

I have to deal with customers every day. Hardware + Software + TM_Nut issues... I help them on their behalf to contact TM_Nut helpline. I have to say most of the time you get a grumpy lady who get agitated at the slightest peep of a sound you make. At least the guys are a bit more understanding and pleasant.

How many years has it been since Streamy-X launched? Those in the IT line will notice the amount of calls to the hot line to lodge complaints. Do they even learn from their past mistakes? Or just keep making the same error and making people jump thru hoops to get what they paid for ? Retard~

PaladinKiller: You talk as if TMNet was God and gave us a taste of broadband.

I think it's great that you have no problems with connection and your speed is wonderful and you don't share our problems. Unfortunately for the rest of us, poor broadband is a harsh reality.

Questionable management decisions drive most of these issues. The move to drive broadband penetration without proper infrastructure in place has caused congestion.

P2P packet shaping has caused all kinds of problems, with BT being used as a legal form of distribution now.

Customer service complaints may stem from poor guidelines rather than poor front line workers.

These are valid complaints, valid issues, and as consumers everyone who uses the service, deserves a voice.

To Willie, u can try this method that would probably works

1. Burn down TMNET Hotspot
2. Burn down TMNET counter
3. Burn down Tmnet Office

Pls choose any method from above that u feels most effective

edited

you forgot to add
4.burn your modems!
5.use typewriter instead of computer.
6.buy original cds
7.dont use irc, go to kedai kopi and chat till you drop